How to Return Items with Free Return Service

At Jerseytee, we strive to ensure your complete satisfaction with every purchase. If you need to return an item, our free return service makes the process easy and hassle-free. Here’s how to return your items:

1. Check Your Eligibility

• Ensure the item is within our return window: 30 days from the date of delivery.
• The item must be in its original condition, unused, and with all original tags and packaging.

2. Prepare Your Return

• Log In: Sign in to your account on www.jerseytee.shop.
• Find Your Order: Go to the “Order History” section and select the order containing the item you wish to return.
• Initiate a Return: Click on the “Return” button next to the item and follow the prompts to generate a return label.

3. Pack the Item

• Place the item in its original packaging, including any tags, accessories, or documents.
• Securely seal the package to prevent any damage during transit.

4. Use the Prepaid Return Label

• Print the prepaid return label provided during the return initiation process.
• Affix the label to the outside of the package.

5. Drop Off Your Package

• Take your package to the designated carrier location mentioned on the return label.
• Keep the receipt and tracking number for your records.

6. Track Your Return

• You can track the status of your return through your account on our website.
• Once we receive and process your return, we will issue a refund to your original payment method.

Need Assistance?

If you have any questions or need help with the return process, feel free to contact our customer support team:

📧 Email: [email protected]
(Available Mon-Fri, 9 AM – 6 PM)

Thank you for shopping with Jerseytee. We appreciate your business and look forward to serving you again!